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Customer support and assistance
If you encounter issues with deposits, withdrawals, or gameplay, contact the support team through the live chat feature on the site. Support is available in English and Bahasa Malaysia. The platform does not list a phone number. Live chat is the primary contact method. Response times are usually under five minutes. Support staff can clarify game rules or transaction status.
A single customer account is allowed per player, as stated in the site's fair use policy.
Tips for new players
Start with low bullet power and small fish to learn the game mechanics. Watch how other players aim. Avoid rapid firing at boss fish unless you have a clear shot. Budget your ringgit per session. Set a loss limit before playing. The site offers free play in some rooms, but real-money games require a deposit. Use the Bahasa Malaysia language option if you prefer. Practise improves accuracy over time.
The site's cashier processes deposits via Touch 'n Go, GrabPay, Boost, and DuitNow transfers.
Fish types and point values
Common fish include small fry, pufferfish, and turtles. They award modest points. Rarer fish like sharks and dragons give higher point multipliers. Boss fish appear periodically and require teamwork to defeat. Point values are displayed next to each fish. A multiplier icon shows the payout rate. The platform updates these values in real time. Knowing which fish to target helps manage your ringgit balance.
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What are fish shooting games
Fish shooting games are arcade-style shooting games where players aim at moving fish to earn points. Each fish has a point value based on size and type. The platform offers several themed rooms for real-money play. Unlike slot spins, fish shooting requires direct aiming and timing. Players control a cannon and select bullet strength. Higher bullet costs can yield bigger returns but deplete the ringgit balance faster.
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How to start playing at the lobby
After logging in, navigate to the arcade or fishing section in the lobby. The site lists available rooms with minimum bet amounts in ringgit. Select a room that matches your budget. Deposits are made via e-wallet or bank transfer. DuitNow and FPX are common options. The platform processes deposits instantly, so you can load your balance and enter a game within minutes.
Malaysian players using bank transfer for withdrawal should allow two to three business days.
Using bullets and special weapons
Standard bullets are the default. Special weapons include freeze, lightning, and bomb. These cost extra ringgit per use. Freeze slows fish, lightning hits multiple targets, and bomb clears a small area. Special weapons are activated by tapping an icon on the screen. They have a cooldown period. Using them strategically can help capture high-value fish without spending too many standard bullets.
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Game controls and interface
Each game room has a simple interface with a crosshair, fire button, and bullet selection panel. Drag or tap to aim. Hold the fire button for continuous shooting. The screen shows your current ringgit balance. You can adjust bullet power using a slider. Higher power bullets cost more but deal more damage. Some fish require multiple hits. The interface is available in English and Bahasa Malaysia.
The minimum deposit via FPX online banking is set at ten ringgit per transaction.
Withdrawing your winnings
Winnings are credited to your account balance immediately after a round. You can withdraw via e-wallet or bank transfer. Minimum withdrawal thresholds apply, usually around RM50. The platform processes withdrawals within one business day. Touch 'n Go and GrabPay e-wallets receive funds quickly. Bank transfers take slightly longer. All transactions are shown in the transaction history.
Support can be reached by email for account verification issues, with replies within four hours.
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